horsford testimonials

At Horsford we are proud of the reputation that we have built up over the years that we have been in business. 

 

We are keen to let you experience the high standards of work that we carry out, and to back up our claims we have included several testimonials from our satisfied customers from and around East Anglia.

 

Just take a look at some of the letters and cards currently on our office notice board...

 

recent Horsford Customer Letters

 

From the moment you came to assess the job, through to completion of your contract, we have been mightily impressed with the care of your planning, the way Gary and you visited the site prior to commencement to ensure that it would all fit with the minor modifications required to the house.

The speed, tidiness, hard work and efficiency of Chris, the groundworks contractor and his team, and the manner with which the Horsford construction team completed the erection of our conservatory rapidly, tidily and cheerfully.

Mr & Mrs G, Taverham

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Pleased

Just a line to say how pleased we are with the window that you installed. 

Your installers were first class, very helpful and left the job clean and tidy. We wouldn't hesitate to recommend you.

Mr M, Lowestoft

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Dear Sir

Just a few lines to thank you all at Horsford Windows for our new windows. The system itself is excellent, the best I have seen. 

As for the team who installed it I have nothing but praise, they worked very hard and made a smashing job - they were a team, so many thanks to Alec, Gary & Lee, and of course to the rest of you at Horsford Windows.

Mr & Mrs T, Cromer

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Hi,

You've just completed a French door bay installation for us in Sheringham. 

Having worked for over 10 years in the UPVc window manufacturing business I just wanted to let you know that the fabrication, fitting and finishing of your product, and the service that went with it, are all exceptional. 

Thank you, and be assured that should anybody we know be looking for replacement windows or doors, Horsford will be our first and only recommendation.

WT, Sheringham

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A complete and professional service from our first phone call to installation. 

Thank you, SO

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Efficient, friendly fitters. Minor snag list, dealt with promptly

many thanks, Mr E

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We are very pleased with this job and will be in touch shortly re soffits, fascia and rainwater goods

Mr & Mrs L

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A very nice job well done

Mr & Mrs K

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Gavin and Lee - really great guys - workmanship fantastic - easy to talk to (loved their cups of tea). 

All staff at Horsford give great service from start to finish

Mr and Mrs B

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They were very tidy and polite young men, a credit to you.

Mrs T

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Dave

I've been meaning to drop you a note for some time..... finally got round to doing it.....sorry for delay!

I thought it appropriate to reinforce my thanks to the team for a job well done. The lads were always helpful and courteous (a pleasant change from the previous company that we used) and left the site tidy. The finished installation certainly met our expectations. Thanks also to you for the "co-ordination" work - hope the enclosed is useful.

Kind regards, Ian

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To whom it may concern

I would like to thank you for the service you gave us with the extension to our conservatory. Owning a business myself I have to say the patience of your sales gentleman was outstanding, with the huge competition in business these day's every company seems to have such high pressure sales staff, we didn't find that at all. We have found finding a caring sales person very difficult, as they all seem to have only the salary at the end of the month on their mind and not the customer. I have to say your quote was not the cheapest and we would not have come back to you if we hadn't received the care your representative gave us.

Wishing you good luck in the future.

Yours Sincerely
Robert & Eve

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Dear Mike

Please find enclosed a cheque for the outstanding balance. We would like to take this opportunity to acknowledge the great job your team has achieved with the complete window replacement. We are extremely pleased with end result and the whole process, from the initial design consultations to your after sales quality checks. We particularly appreciate the attention to detail and understanding of what we were trying to achieve. We also appreciate your advice on alternative solutions to some of our problems and we realise the customer is not always right when making design decisions! In doing so, I think you have saved us some money too. Keep up the good work and have a great Christmas.

Kind Regards
John & Lucy

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Dear Brian 

I felt I had to write (although somewhat belatedly!) to thank you and your team for doing such a fantastic job in building our conservatory. It is an absolute work of art and exceeded our highest expectations. Having been reluctant convert to the idea of having a conservatory (did we need another room!!) - I am now a total convert and Rachel has the greatest difficulty in prising me out of it to get and of my jobs done!

Please pass on our thanks to Gary, Steve, Adey, Lee and David for their fantastic workmanship - they really have created something of which they can be immensely proud - and for being such nice blokes to have around. 

Once again many thanks 
Graham and Rachel

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Dear Mr Cooper 

I felt that I must write to say how delighted my wife and I are with the conservatory that your company has recently built for us. It has exceeded all our expectations, and we are glad that our daughter recommended your company after having her windows and doors fitted by you.

I also have to congratulate you on the excellent employees that you have. Everyone from showroom staff to the building contractors, paid great attention to detail, and obviously take pride in their work. In this modern age, it is very pleasant to see such attitude. Please pass on our thanks to all your staff for the super job that they did for us, and for the consideration that they showed in causing so little disruption. 

Once again many thanks 
Mr W

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Dear Sirs

RE: Conservatory 
Please find attached cheque for £**** to cover outstanding balance owed.

We would like to thank you firstly on a very nice job and one we are very proud with. Secondly on your help & time on overcoming the initial problems regarding planning etc.

We would definitely recommend yourselves to family/friends. 

Many Thanks, Mr C

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To Brian and all the staff at Horsford Windows, not forgetting Steve the builder. 

We would like to thank you all for the expert advice and prompt service you gave us in the planning of our conservatory and also for the excellent quality of the products and professional workmanship during the installation. 

Once again we thank you as well satisfied customers.

Yours Sincerely
Mr & Mrs W

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Dear Sir/Madam

This is just to say 'thank you' for the work carried out at my property.

The product is excellent, the filters were superb, and the price was more than acceptable.

I was given a time and date and the work was done exactly on time.

I congratulate you on the way your business is done, should you wish to use this letter for advertising or promotion, you are more than welcome.

Many thanks again. 
Mr T

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Dear Sir

We would like to congratulate you and your staff on excellent service. Last week we had a replacement double glazed unit fitted by David Cooper.

We found him very efficient, keeping us informed when the unit was in stock, and when he could fit. Even better he came at the time he said he would, first to measure and then fit the unit. He was very pleasant and polite.

Also the man in the Cromer showroom was helpful when we first enquired about the job.

Thank you again for a good, efficient service, for what, to you was a small job. We will certainly recommend you to friends.

Yours Sincerely 
Mr & Mrs L

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A picture tells a thousand words. Take a look at some recent customer projects.

We'll be happy to drop by and give you some advice about your home improvements. Just phone us at:

Tel: +44 01603 666414+44 01603 666414

FREEPHONE: 0800 0155551

E: sales@horsfordwindows.com

 

WORKMANSHIP YOU CAN TRUST

How to visit us

Horsford Window & Conservatory Company Limited

 

HORSFORD HEAD OFFICE:

16 Marriott Close, Off Heigham Street, City Trading Estate, Norwich, Norfolk, NR2 4UX

 

Telephone: 01603 666414 
FREEPHONE: (0800 0155551)
Facsimile: 01603 762013

E: sales@horsfordwindows.com

Web: www.horsfordwindows.com

 

HORSFORD CROMER SHOWROOM:

41a, Prince of Wales Road, Cromer, Norfolk, NR27 9HS 

 

Telephone: 01263 514594 

FREEPHONE: (0800 0155551)
Facsimile: 01263 514594

E: cromer@horsfordwindows.com

Web: www.horsfordwindows.com

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Company Information: This site is owned and operated by Horsford Window and Conservatory Company Limited, a company registered in Wales whose registered office is at: 16 Marriott Close, Off Heigham Street, City Trading Estate, Norwich, Norfolk NR2 4UX, United Kingdom. If you have any queries please contact our Customer Services at: headoffice@horsfordwindows.com or telephone: 01603 666414 (freephone: 0800 0155551) Company Registration No. 04578981, VAT No. 595 4050 26 © 2016, Horsford Window and Conservatory Company Limited.