Horsford Livinroof installation
Horsford Livinroof installation

Winter & CUSTOMER Feedback

12th December 2016

 

 
 
 
 
 
 
 
 
 
As the weather gets colder you may feel a distinct chill in your home, especially if your windows and doors let in the draughts, or your glazing or conservatory roof aren’t thermally efficient. That’s where we can help. 
 
At Horsford we’ve been helping the people of Norwich, and indeed all over Norfolk, to keep their homes warm for 25 years now, by expertly installing windows that are rated “A” for energy efficiency, doors that offer thermal efficiency (including our new Warm Core range) as well as great security and now our Warm Roof system to improve the warmth of your conservatory or orangery.
 
We also install stylish porches that offer further warmth and make a great place to store your winter coats and boots!
 
To enjoy warmer windows, deal with those draughty doors or get a cosier conservatory or orangery you need to enlist the help of the Horsford team.
 
 
Don’t suffer the cold this winter, call in to our Norwich or Cromer showrooms, give us a call on:
 
01603 666414 (Norwich)
or 01263 514594 (Cromer)
 
 
You can:
and you can also visit our website: www.horsfordwindowandconservatory.com to view our products.
 
Horsford – keeping you warm this winter!
 
 
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11th September 2016
 
 
At Horsford we love to hear your feedback when we’ve completed work for you, whether it be as simple as replacing a single window, to fitting new doors or constructing a whole conservatory or orangery. A recurring theme from our customer feedback is how neat and tidy our fitters are and how efficiently and skilfully they do their job.
 

We’re committed to giving you the very best service possible and are pleased to hear that our valued customers are happy that they are receiving exactly that. Here are a few of your much-appreciated comments:

 
Mr and Mrs H wrote to us with these kind words. “Just wanted to say what an absolutely fabulous job the guys did when they came to fit our doors for the balcony. The job was incredibly neat and everything was done with real skill. All four of them were just great and we wanted to say thank you very much!”
 
Mr and Mrs B of Frettenham also put pen to paper to let us know how happy they were with their extensive work.
 
“Had to just say what a wonderful job your lads made of our windows, doors and sunroom.
 
 
 
They are a credit to your company, such hard workers and so tidy… The lads who fitted our windows and doors were Matt and Carl and three lads who fitted the sunroom were Gavin, Steve and Dean, what a great team! They are such hard workers, always came to us on time and very happy and cheerful.”
 
Finally here is an example of a comment received on one of our customer feedback sheets from Mrs B. “Your members of staff have been very courteous and nothing has been too much trouble. I would thoroughly recommend you to all my friends and family”
 
So as you can see, we offer great service, workmanship and products, but you don’t have to just take our word on that – just see what our customers have to say!
 
 
To contact us to discuss how we can improve your home you can:
Call +44 01603 666414
Use FREEPHONE: 0800 0155551
 
 

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Horsford Jobs - Conservatory Surveyor Horsford Jobs - Conservatory Surveyor

Horsford NEWs

Recent Horsford Orangery project interior Recent Horsford Orangery project interior
A big congratulations to Gary and Gavin who recently completed the Norwich 10k! A big congratulations to Gary and Gavin who recently completed the Norwich 10k!
Horsford sliding sash window installation Horsford sliding sash window installation

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RECENT PROJECTS

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Bay Windows, Mr & Mrs B - Norwich Bay Windows, Mr & Mrs B - Norwich

A picture tells a thousand words. Take a look at some other recent customer projects.

We'll be happy to drop by and give you some advice about your home improvements. Just phone us at:

Tel: ​+44 01603 666414+44 01603 666414​

FREEPHONE: 0800 0155551

E: sales@horsfordwindows.com

 

WORKMANSHIP YOU CAN TRUST

COMPLAINTS POLICY 

Horsford Window & Conservatory Company Limited

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

 

To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction. 

Download
COMPLAINTS POLICY
HORSFORD COMPLAINTS POLICY.pdf
Adobe Acrobat document [173.1 KB]

How to visit us

Horsford Window & Conservatory Company Limited

 

HORSFORD HEAD OFFICE:

16 Marriott Close, Off Heigham Street, City Trading Estate, Norwich, Norfolk, NR2 4UX

 

Telephone: 01603 666414 
FREEPHONE: (0800 0155551)
Facsimile: 01603 762013

E: sales@horsfordwindows.com

Web: www.horsfordwindows.com

 

HORSFORD CROMER SHOWROOM:

41a, Prince of Wales Road, Cromer, Norfolk, NR27 9HS 

 

Telephone: 01263 514594 

FREEPHONE: (0800 0155551)
Facsimile: 01263 514594

E: cromer@horsfordwindows.com

Web: www.horsfordwindows.com

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Horsford Window and Conservatory Company Ltd
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Company Information: This site is owned and operated by Horsford Window and Conservatory Company Limited, a company registered in Wales whose registered office is at: 16 Marriott Close, Off Heigham Street, City Trading Estate, Norwich, Norfolk NR2 4UX, United Kingdom. If you have any queries please contact our Customer Services at: headoffice@horsfordwindows.com or telephone: 01603 666414 (freephone: 0800 0155551) Company Registration No. 04578981, VAT No. 595 4050 26 © 2023 Horsford Window and Conservatory Company Limited.

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