At Horsford we are proud of the reputation that we have built up over the years that we have been in business. We are keen to let you experience the high standards of work that we carry out, and to back up our claims we have included many testimonials from our satisfied customers from and around East Anglia.

Just take a look at some of the letters and cards currently on our office notice board or in our showroom folders...

“Aaron and Mitchell have been a pleasure to have. Polite, professional, friendly and extremely hardworking. Attention to detail has been outstanding. Thank you so much.” Mr & Mrs H, February 2023

RECENT HORSFORD CUSTOMER LETTERS

HORSFORD CUSTOMER LETTERS 2022

“Aaron and Mitchell have been excellent. Would recommend highly.” Mr & Mrs Y, December 2022

“The whole team (including Chris the builder) were very polite, respectful and courteous and happy to accommodate our needs. Lloyd was also the best customer service of all.” Ms G, December 2022

“Both Ben and Aaron worked tirelessly to get the job done. Nothing was too much trouble. Well done.” Mr W & Ms M, November 2022

“All the men competent and tidy, polite and excellent – really worked hard!!” Mr & Mrs L, November 2022

“Aaron and Karl were excellent ambassadors for Horsford and it was easy to work with them. Thank you.” Mrs H, November 2022

“We are extremely pleased with the workmanship and attitude to work in sometimes not very good weather conditions. Polite, friendly and contentious!” Mr & Mrs K, November 2022

“Excellent work.” Mr M, November 2022

“We are extremely pleased with how everyone worked together to provide us with a Garden Room that we are thrilled with and wouldn’t hesitate to recommend.” Mr & Mrs S, November 2022

Conservatory Installation by Horsford Windows/Conservatory Co Ltd

“The company installed a Conservatory for us. It was completed earlier than planned and to the agreed budget which we found very competitive. Communication with the planning was very informative, this continued throughout the work taking place. Our questions were answered promptly and we received good advice and ideas when we needed it. We had no problems and the team carried out the job excellently. Hardworking builders and fitters, we highly praise them for their conscientious attitude. We would highly recommend this company and thank them greatly for completing our lovely Conservatory to a standard we are delighted with. Many thanks!”

Sue and Mark in Norfolk - work completed 21/11/2022 - Recommended

Which? Trusted Traders Customer Reviews

“Such a good service, start to finish. Aaron, Mitchell and Darren were so very helpful, especially at the end regarding my blinds.” Mrs G, October 2022

“Mitchell and Aaron were helpful and friendly. Would definitely recommend to others.” Mr & Mrs M, October 2022

“All your questions answered 100% yes. We could not find fault with anything. Many thanks for a job carried out so great!” Mr & Mrs O, October 2022

Superb Conservatory and fantastic customer service

“Horsford replaced our conservatory roof with a ‘warm roof’ system. In addition they plastered walls and ceilings including replaster of our kitchen ceiling. We have been thrilled with the pace of work and high regard for customer service. Nothing is too much trouble for this company. They started work a few weeks earlier than expected and completed the job bang on the 4 weeks period we were expecting.

The finished product is truly excellent and we have had 2 visits from the Company Director and original sales exec to ensure that the work is to our satisfaction and in keeping with their own high standards. We are very pleased and would thoroughly recommend Horsford windows and conservatories to any potential customer!”

Customer in Norfolk - work completed 11/11/2022 - Recommended

Which? Trusted Traders Customer Reviews

“Arron and Mitchell are a credit to your company.” Mr & Mrs L, October 2022

“Delivered, installed as arranged, well designed and professionally installed.” Mr & Mrs W, October 2022

“Darren and Steve worked really hard every day & were keen to do a good job. We will recommend to our friends & neighbours.” Mr & Mrs G, October 2022

“Steve and Darren were very helpful when catching the rabbits which had escaped into the garden from next door.” Mr & Mrs E, October 2022

“Brilliant team, worked efficiently & with care.” Mr H, October 2022

“Excellent service & work. Thank you.” Mr & Mrs D, October 2022

“Very nice workers. Thank you.” Mrs S, October 2022

“The installers were excellent, they are a real credit to your business. Very hard working, extremely courteous, nothing was too much trouble – Pay Rise???J” Mr & Mrs H, October 2022

“Every thing considering the purchase of new furnishings for my conservatory has been dealt with most satisfactorily. Thank you!” Mrs R, October 2022

“Great work!” Mr & Mrs D, October 2022

“Both installers worked very well, were helpful and worked to a high standard. Many thanks” Mr & Mrs O, October 2022

“Very good lads, excellent.” Mr R & Mr C, September 2022

“When I have paid off loan I would like back windows done. Thank you.” Mrs M, September 2022

“Great job, thank you” Mrs D, September 2022

“Very efficient, cheerful and friendly team. A very good experience all round.” Mr C, September 2022

“Excellent service from beginning to end. Very respectful and caring company. I would definitely recommend to everyone needing your products. Thank you for making this stress free.” Mrs F, September 2022

“Very pleased with the workmen and the end result. Please thank them for their hard work. Thank you.” Mrs L, September 2022

“We were under the impression that we had ordered a door with a plain etched glass panel in the centre with a clear surround. However, we are happy with the door that has been installed.” Mr & Mrs W, September 2022

“Really impressed with the service all round especially no quibble replacement of a couple of sheets. We will recommend you.” Mr N, September 2022

“Congratulations to Gary, Jenny and the whole team. The 30th Anniversary of Horsford is a well deserved celebration. From our experience the whole company has been very professional, thoughtful and helpful and that includes the after sales service. May you continue to enjoy many years of continued success and expansion.” Mr & Mrs G, September 2022

“Generally very satisfied with entire process – only slight issue was 2 damaged areas of plaster on wall round window in main bedroom. Not spotted until re-hanging curtains that evening.” Mr & Mrs B, September 2022

“Team were great, all nice guys and worked very hard.” Mr & Mrs K, September 2022

“Nice to meet a company that keeps its word and who keeps us up to date, much appreciated.” Mr & Mrs L, September 2022

“Nothing but the highest praise for Karl, Arron and Ben who really took a pride in their work. Absolutely delighted with the windows. Many thanks.” Mr & Mrs R, September 2022

“Two of the nicest, cheeriest men you could possibly have around your home. From Darren who first visited us, all the way through to Arron and Mitchell, the service has been first class. Thank you.” Mr & Mrs A, August 2022

“Lee & Matt & the other contractors were brilliant. Thank you so much. I am so happy with the work and the finished product.” Miss S, August 2022

“Mitchell and Ben did a lovely job; I’m so pleased with the result. They were very tidy and courteous, and took the time to explain everything to me. Great job!” Mrs H, August 2022

“Very Happy. All issues (already notified to you) were mentioned up front and are in hand to be resolved.” Mr & Mrs C, August 2022

Conservatory Refurbishment

“I had my existing glass roofed conservatory together with windows and doors replaced by Supalite roof tiles and A1 windows, doors and frames. The work was carried out by two Horsford fitters, Kevin and Darren, whose workmanship was conducted to the highest standards whilst providing high quality customer service throughout the whole project.

Subsequently, the Horsford contracted plasterer, Chris, fitted and plastered the internal ceiling to an immaculate standard of quality workmanship. I am extremely pleased with the finished product. I do make one additional comment in that it would be preferable if Horsford also supplied a decorator to complete the painting of the ceiling. It can be nigh on impossible to hire a decorator these days.”

Customer in Norfolk - work completed 12/07/2022 - Recommended

Which? Trusted Traders Customer Reviews

“Totally satisfied with Arron, Karl and Ben (for 2 days) – very courteous and extremely pleasant lads; wonderful job all round. Will highly recommend them and your company to friends, family etc.” Mr M, July 2022

“First class company. Highly recommended.” Mr M, July 2022

“The team were very friendly and professional, please pass on our thanks to them. Likewise your office staff have been very supportive. Thanks all at Horsford!” Mr B, July 2022

“Team did a great job. Thank you.” Mr & Mrs W, July 2022

“Excellent service. First class work. Thank you!” Mrs B, July 2022

“Always a pleasure to deal with HW&CC Ltd.” Mr & Mrs S, June 2022

“Excellent team of hard workers. Thank you.” Mr & Mrs T, June 2022

“We have always used Horsford for our replacement windows and doors – and will continue to do so as the service and products are high quality, the fitters are efficient and reliable and the price reasonable.” Mr & Mrs B, June 2022

“Very professional and efficient installers.” Mr F, June 2022

“Very pleasant and helpful workmen. Very clean and polite.” Mr & Mrs L, June 2022

“The inner door between conservatory and living room is easy to lock on one side but stiff and difficult on the other half. Maybe because it is new, but I’m a little worried about it.” Mr L, June 2022

“Aaron and Steve seemed great. Worked hard, good tempered. They were even nice to my dog.” Mr J, June 2022

“Aaron and Steve seemed great. Worked hard, good tempered. They were even nice to my dog” Mr J, June 2022

“Brilliant service, thank you.” Mrs M, June 2022

 “Your fitters were very polite and efficient and they were clean and tidy and worked well together. Thank you for a job well done.” Mr & Mrs G, June 2022 

Beautiful Conservatory

“We had all our windows replaced last year and were very happy. This year, we decided to have a warm roof and replacement windows and doors for our conservatory. Again, considerate and hard-working members of staff completed the work (including plastering) within 7 working days. Always tidy, always on time and so helpful and polite. End result is a beautiful conservatory. We wouldn't consider using anyone else.”

Jacqueline in Norfolk - work completed 31/05/2022 - Recommended

Which? Trusted Traders Customer Reviews

“Very impressed with communications. Emails were always replied to very promptly.” Mr & Mrs A, May 2022

“The overall service level was very good.” Mr & Mrs R, May 2022

“The workmen were very hard working and pleasant men.” Mr & Mrs N, May 2022

“Great work. Thank you.” Mr & Mrs S, May 2022

“The installers left a Stanley knife on our patio wall. If anyone is passing, please feel free to pick it up.” Mr & Mrs E, May 2022

“We would certainly recommend your company to anyone. As for your installers, Steve and Aaron, what a pleasure to have two competent men, you should be very proud to have them.” Mr & Mrs S, May 2022

“Nice guys.” Mr & Mrs H, May 2022

“The 3 installers worked as a happy team.” Mr B, May 2022

“Excellent service from estimation to completion of the window. All of the guys are great. Hope the rest of the work to the same standard. Thank you” Mr & Mrs I, May 2022

“Both the installers and builders worked well together and collaborated on timing. The work was completed in good time and areas left tidy.” Mr & Mrs E, May 2022

“The guys were great!!! Enjoy your beers.” Mr R, May 2022

“Very friendly and professional.” Mr & Mrs P, May 2022 

“We have been very satisfied customers of Horsford Windows since 2020.” Mr P, May 2022

“Your two fitters were excellent, hard working, cheerful and a great credit to your company.” Mr & Mrs O, May 2022

“Karl and Aaron did an excellent job. They are very friendly and polite and worked in a very organised – speedy fashion.” Mr & Mrs E, May 2022

New Windows, Doors and Conservatory Roof

“I had four windows, one external composite door and reroofed my conservatory with a warm roof so I could spend more time of the year living in my conservatory without overheating or freezing and the big positive is that the conservatory seems much bigger and looks so much better, highly recommended if u have a conservatory, I decided to renew my windows as the old ones were looking past their best and chose to have them finished in dark green, believe along with the door they look stunning. I would highly recommend Horsford windows as they are great value for money and offer a friendly non pushy service and fitters doing the work couldn't be more friendly and have done a great job.”

Customer in Norfolk - work completed 01/05/2022 - Recommended

Which? Trusted Traders Customer Reviews

“Both Lee and Matty were excellent, helpful and happy. A pleasure to have around.” Miss K, April 2022

“Ashleigh and Mitchell were very comfortable to be with. Polite and friendly and did an excellent job. Thank you.” Mr & Mrs B, April 2022

“Your guys were fantastic and a pleasure to have do the work.” Mr & Mrs D, April 2022

“Aaron and Mitchell were a credit to you – friendly, polite and helpful. I have used you before and would do so again. Thank you.” Ms A & Mr P, April 2022

“The workers were very professional with all their jobs. I would recommend Karl and Aaron for future work at our or other homes.” Mr M, April 2022

“Very good workers (tidy) and friendly.” Mrs C, April 2022

“We chose Horsford because you installed a Conservatory and Doors in our previous property. Very professional courteous workers. Will happily use again in the future.” Mr & Mrs G, April 2022

“Very pleased with the design and construction of our Orangery and the work of everyone involved in the construction. Thank you for an excellent job.” Mr & Mrs D, April 2022

“Overall very thoughtful and thorough, excellent job. Thank you.” Mr H, April 2022 

Beautiful Orangery

“We are delighted with our Orangery. Lloyd did a great job designing it for us. It's a beautiful light and spacious room. The whole process from design to build went smoothly and was completed in just over 6 weeks. Everyone working on the build was very professional, skilled and friendly. Chris the plasterer did an amazing job retaining some of the original brick features in the cottage. We would not hesitate to recommend Horsford Windows & Conservatories.”

Customer in Norfolk - work completed 19/04/2022 - Recommended

Which? Trusted Traders Customer Reviews

“The fitters were very courteous, helpful and cleared up everything as they worked. Although, it was a long wait for the windows, mostly due to covid, it was well worth it and I would thoroughly recommend the company.” Mrs K, April 2022

“We found Horsford Windows very professional and helpful from beginning to end.” Mr & Mrs B, April 2022

“Your two fitters were excellent, hard working, cheerful and a great credit to your company.” Mr & Mrs G, March 2022

“As I was unwell, they behaved with care and consideration.” Mrs G, March 2022

“Very good - the job went very well and the fitters were quick and efficient, not forgetting, very tidy.” Mr R, March 2022

“I had 3 lovely people do my windows, nothing was too much trouble when asked to move things. They took so much pride in the job, very satisfied.” Mr & Mrs G, March 2022

“All good, very neat and tidy and cheerful! Very pleased, thank you.” Mr & Mrs W, March 2022

“Very well recommended. Lovely chaps!” Mrs B, March 2022

“What delightful pair of fitters – hard working and a great sense of humour. A pleasure to have round the house.” Mr & Mrs G, March 2022

“Lee and Matty worked extremely hard, were professional but also entertaining! A credit to the company.” Mr & Mrs L, March 2022

“Very well recommended. Lovely chaps!” Mrs “Very well recommended. Lovely chaps!” Mrs B, March 2022

“Very pleased with the windows and Karl and Aaron’s hard work – Thanks.” Mrs V, March 2022

“Hardworking – good communications. Good quality windows – bang on schedule.” Mr & Mrs W, March 2022

“Very pleased and satisfied with the new window, can’t believe the difference it has made! Many thanks.” Mrs M, March 2022

“They were very helpful and professional.” Mr & Mrs E, March 2022

“Both fitters were polite, respectful of my home and a pleasure to have fitting my door. When something wasn’t quite right they explained everything. A great experience.” Miss T, February 2022

“We are both over the moon with how the windows look and the quality. We hope to have our downstairs windows replaced soon and will be contacting for an estimate. Our old Victorian house had its original sash windows and now they look fabulous – very happy.” Mr & Mrs H, February 2022

“Excellent service as always.” Mrs M, February 2022

“Very satisfied, excellent fitters, no problems.” Mr & Mrs B, February 2022

“We are very pleased with all of the windows and doors Horsford have supplied and fitted.” Mr & Mrs D, February 2022

“Would definitely have Kevin and Darren back to fit our new windows later in the year.” Mr & Mrs P, February 2022

“I am happy to recommend you products and company.” Mrs R, February 2022

“We are so pleased with our new door and windows – superb workmanship. Lee and Matty worked really hard. Their efforts are much appreciated, will definitely recommend you to others.” Mrs M, February 2022

“Professional and friendly – completed the job swiftly. Answered any questions clearly. Very happy with the result.” Ms M, February 2022

“The service from start to finish was A*, very professional, friendly, clean and tidy men.” SC, February 2022

“I was very impressed with your company from the first visit back in July to the window installation. All staff were helpful, polite and efficient and the installers were extra tidy and efficient.” Mrs H, February 2022

“Thank you so much Gary to you and all your workers - Big 10 Stars.” Mrs J, January 2022

“A very high standard of work throughout. Both installers worked efficiently, were polite and courteous.” Mr K, January 2022

“We are very pleased with the work Steve and Mitchell did for us. We found them excellent workmen.” Miss G, January 2022

“We found Mitchell to be an extremely pleasant young man – he and his colleague Carl worked with a will and completed within time frame, no complaints!” Mrs B, January 2022

“In addition to doing a marvellous day’s work, Steve was charming and amusing all day!” Mrs F, January 2022

“Good Job!” Mr & Mrs E, January 2022

“It was a pleasure having Aaron and Steve working at our home.” Mr & Mrs W, January 2022

Horsford Customer Letters 2021

Great service from start to finish

“We selected this company to install 5 double glazed windows in our house because of they were local, well established and their place on the Which trusted trader company. The quoted price seemed very competitive. From start to finish all dealings were smooth and straightforward from the initial quotation visit to the contractual stuff to the visit to spec the work in detail and then the job itself. Everything was done when it was said it would be done and with courtesy and efficiency. The installation was very smooth and completed by two very friendly and polite professionals.”

Customer in Norfolk - work completed 03/12/2021 - Recommended

Which? Trusted Traders Customer Reviews

Satisfied customers

“All the people we had dealings with from the quote to completion were friendly, conscientious and professional. When the occasional minor ’hiccup’ happened they were dealt with speedily and efficiently. The garden room build is high quality and aesthetically pleasing and enhances the back view of our house.”

Customer in Norfolk - work completed 02/12/2021 - Recommended

Which? Trusted Traders Customer Reviews

“We are extremely pleased with our new glass conservatory roof. It has made a huge difference to the look and feel of our home. Lee and Matty were very hardworking and friendly. We would not hesitate in recommending Horsford Windows and Conservatory to family and friends.” Mr & Mrs L, December 2021

“Great service – lads v polite, helpful and a credit to your company. Will def recommend! Thank you!” Miss M, December 2021

“I cannot recommend your workers and high quality windows and doors enough. They and your workforce were exceptional.” Mrs W, December 2021

“Excellent service again thank you. We hope you have a merry Christmas.” Mr & Mrs D, December 2021

“Good workmen.” Mrs A, December 2021

“We are very pleased with the door assembly and with the work done by Ashley and Mitchel and we think they are very nice gentlemen.” Mr & Mrs C, December 2021

“I hope to place another order with you for a replacement conservatory and door when finances allow. Please see my email today to Steve for further comments.” Miss W, December 2021

“These 2 guys worked so well in very bad conditions. What a team and what a door.” Mrs W, December 2021

“Kevin and Darren were very friendly and affable, did a good job, but for the record (in case we have further problems) a key broke in the lock when Kevin tried it - not a problem for now.” Mr & Mrs R, December 2021

“Both Mitchell and Carl were very good and helpful. Wore mask when appropriate.” Mr & Mrs B, December 2021

“I can't recommend this company highly enough. All the installers for the doors, windows and the replacement conservatory were very friendly, professional and worked very hard to finish the job to a very high standard and within the promised time frame. Nothing was too much trouble for them, from the first visit to the showroom to the finally clean up when all the work was finished.”

C G, November 2021

Google Customer Reviews: Horsford Window & Conservatory Co Ltd 

“Just love the stained (glass) windows, nice job!” Mr & Mrs B, November 2021

“Karl has been fantastic – thank you very much!” Mrs M, November 2021

“Brilliant Service.” Mr & Mrs C, November 2021

“Everything went smoothly, workmen very considerate and courteous.” Mrs B, November 2021

“Quality of roof very good and pleased with overall effect.” Mr & Mrs S, November 2021

“Karl and Aaron were a pleasure to have in our home. They were very polite and personable, tidy, efficient and hardworking. They communicated well issues that needed to be addressed and were helpful and accommodating. They were a credit to your company.” Mr & Mrs J, November 2021

“The installers forgot to fit safety chains. We are now unsure as to whether these would detract from the doors or damage the integrity of the doors. Thoughts?” Mr & Mrs C, November 2021

“Very pleased with all aspects of dealing with Horsfords. Thank you.” Mr & Mrs G, November 2021

“After the fitters had left we did notice a couple of things we weren’t happy with but as soon as we mentioned them to Steve it was resolved within 48 hours. We will have no hesitation in recommending you. Thank you for your professionalism and quality. Wishing you a prosperous 2022.” Mr & Mrs B, November 2021

“Karl and Azaron were a pleasure to have in our home, working continuously and barely taking a break. We are also grateful for you fitting in with our time frame, thank you.” Mr N, November 2021

“Both fitters were really friendly, helpful and polite. I was very impressed by them.” Mr & Mrs M, November 2021

“Very friendly people and drank plenty of cups of coffee in between jobs. Thank you.” Mr & Mrs M, November 2021

"Dear Mr Cooper,

I was forty odd years in the 'service industry' dealing with the public, and have upgrade service levels in several companies over the years. Writing to express my appreciation of the service received from a company are as rare as a Paul Hollywood handshake.

In your companies case I have received nothing but excellent service from my first meeting with Darren, your showroom staff, and your surveyor. My trepidation as to what it would all look like when work commenced taking down the old conservatory and putting up the new, all come to nothing.

My apprehension was unfounded as Kevin and Darren charged with carrying out the work, were excellent from the start, they were courteous and diligent throughout. Their skill levels soon became apparent, and we are delighted with the finished product.

As a consequence of all the above we would have no hesitation in recommending your company".

Yours sincerely, Mr & Mrs Prentice, October 2021

“Very nice installers and hard workers.” Mr & Mrs Q, October 2021

“Very pleased with the installers, they worked all day in not the best of weather conditions. Left everywhere clean and tidy.” Mr & Mrs B, October 2021

“Karl and Aaron did a very good job and have made our wonky porch look 100% better! Thank you.” Mr & Mrs B, October 2021

“Very nice installers and hard workers.” Mr & Mrs Q, October 2021

“All round, very pleased with the service.” Mr & Mrs G, October 2021

“Quick, clean and very well done.” Mr & Mrs B, October 2021

“Excellent service Gary, thank you.” Mrs M, October 2021

“Carl and Mitchell were lovely friendly workmen.” Mrs M, October 2021

“Karl and Aaron were excellent, very helpful. You’re lucky to have them as staff, look after them.” Mr & Mrs B, October 2021

“Very pleased with the windows and nice polite installers. The windows have changed the look of the bungalow. Also we’re very pleased with the bi-fold door, thanks to all.” Mrs D, October 2021

“I cannot fault the fitters, they were excellent. I think it would be a good idea for the people who come out before the fitters to advise people of the amount of dust and suggest they cover / move items in the rooms.” Mr K, October 2021

“The work is lovely!

I ordered French doors to replace old sliders and was told there was quite a wait, but that they would fit me in as soon as they could. True to their word, I got my doors fitted a full six weeks ahead! The two guys who fitted them, Karl and Aaron, as well as the original surveyor, Lloyd, were friendly, punctual and did a great job.

Thank you! Big recommendation from me!” A N, October 2021

Google Customer Reviews: Horsford Window & Conservatory Co Ltd 

“The whole installation was easy and trouble free for us from quote to finish. Thank you.” Mr & Mrs L, September 2021

“The installers were very helpful and polite, exceeding what was expected of them. I used your company some 18 years ago at my previous home, which is why I approached you again. I am still impressed by your company, in quality, price and service.” Mrs S, September 2021

“Worked tirelessly throughout their time here and had a good method of working. Very pleasant chaps, a pleasure to have around.” Mrs B, September 2021

“I am thrilled to bits by everything and happy with the end results. This conservatory has added a new dimension to my property. The quality of work is exceptionally good.” Mrs G, September 2021

“Very impressed with your company. From the person who first came to see me, the man who surveyed and then Lee and Matty. All very professional. Really pleased with the job you did.” Mr R, September 2021

“Recommended by Lloyd.” Mrs M, September 2021

“All 4 of the installers who were here for 2 days were friendly and helpful - wouldn’t hesitate to recommend.” Mr & Mrs G, September 2021

“Excellent job, thank you.” Mr & Mrs F, September 2021

“Excellent customer service from everyone from start to finish.” Mrs T, September 2021

“Kevin and Darren were very professional and hard working. They were also very friendly and always took time to answer questions and explain things. They are both a credit to your company.” Mr & Mrs D, September 2021

“They were very efficient and very respectful of our home and our presence whilst they were working. Very pleasant gentlemen to have working in our home.” Mr & Mrs S, September 2021

“Really pleased with the style and colours as recommended by yourselves. Very much appreciate Lee thinking about and coming up with a solution to hide unsightly pipes. Thank you.” Mrs P, September 2021

“Everything very satisfactory. I am very pleased with the new window.” Mrs F, August 2021

“The only negative is the long wait from ordering to installation.” Mrs K, August 2021

“Ten out of Ten.” Mr & Mrs B, August 2021

“Look forward to see the same fitters on next project (Veranda).” Mr & Mrs B, August 2021

“Looking forward to new front door fitting.” Mr A, August 2021

“Thank you for your help and advice from ordering the door to it being fitted. Very pleased with the quality.” Mr S, August 2021

“Delighted with the procedure, very satisfied.” Mrs N, August 2021

“Very professional outfit, very pleased with work done.” Mrs D, August 2021

“Brilliant service, great lads. Very good quality workmanship.” Mr & Mrs WS, August 2021

 “My husband would like to add that the installer (Steve) was very nice and polite.” Mr & Mrs S, August 2021

“A good experience all round, installation finished to a very good standard.” Mr T, July 2021

“Kevin and Darren were great. They worked really hard to get the conservatory roof on and the glass in on Tuesday (in the rain) to make the house secure. Brilliant job!” Mr & Mrs A, July 2021

“Excellent work, very pleased with our new patio door and windows.” Mr & Mrs W, July 2021

“Excellent fitters, very friendly. Fantastic neat job, all the windows are fitted perfectly to a high standard. Many thanks indeed.” Mr & Mrs G, July 2021

“Excellent job.” Mr & Mrs A, July 2021

“Karl and Lee did an excellent job, were a pleasure to have around. They were excellent ambassadors for your company.” Mr & Mrs N, July 2021

“Very good excellent workers, very clean.” Mr & Mrs D, July 2021

“Brilliant job.” Mr & Mrs L, July 2021

“A good experience all round; installation finished to a very good standard.” Mr T, July 2021

“Exceeded my expectations by far.” Mr F, June 2021

“Excellent service from your fitters, thank you.” Mr & Mrs S, June 2021

“The fitters were here for a week. They worked really hard through very hot weather; they were excellent. I would like my front door replacing and will be phoning soon.” Mrs L, June 2021

“The conservatory was put up very professionally. It is absolutely beautiful, a great improvement. Thank you Kevin and Darren.” Mrs L, June 2021

“Cannot praise your installers more highly. Courteous, efficient, left everywhere clean and tidy. Excellent service, my thanks to them both.” Mr & Mrs D, June 2021

“Friendly and efficient; will definitely recommend to others. Smooth and simple process from start to finish.” Mr & Mrs W, May 2021

“Second time you have completed work for us - very good job. Next job will be at the end of the year, thanks again.” Mr & Mrs T, May 2021

“Thank you to everybody at Horsford Windows & Conservatories for our new insulated conservatory roof. We're thrilled with the whole installation and wouldn't hesitate recommending you to others, indeed we have already recommended you to our neighbours. A great company and a great job.” H E, May 2021

“The fitters worked extremely hard and efficiently. Thorough and treated it like it was for them.” Mrs M, May 2021

“Would recommend your company. Really happy with our new door and your staff are a credit to your business.” Mr & Mrs H, May 2021

“We found the operatives helpful - hardworking and friendly - and an asset to the company.” Mr & Mrs A, May 2021

“Very helpful, very pleased with the outcome. Great Job.” Mr & Mrs M, May 2021

“Thank you!” Mr & Mrs P, May 2021

“The fitters were very polite and professional. Enjoyed the banter between us and most pleased with the door and thanks to Gavin for all his help.” Mr & Mrs S, May 2021

“A good job, well done.” Mr & Mrs P, April 2021

“Your installers were very friendly and helpful at all times. They did a very good and thorough job and explained what they were doing. Thank you Kevin and Darren.” Mr & Mrs K, April 2021

“The only comment is – if you don’t get an answer from the mobile phone try the landline (as you were given both!). Generally: happy from first contact to last.” Miss A & Mr B, April 2021

“Workmen were very efficient and worked really hard.” Mr & Mrs B, April 2021

“Efficient, clean and tidy job, very pleased.” Mr & Mrs P, April 2021

“Well Done!” Mr & Mrs D, April 2021

“The fitters were very polite and friendly. They worked very hard and completed a first class job.” Mr & Mrs T, April 2021

“Both chaps were extremely friendly and helpful and extremely courteous.” Mr B, April 2021

“Fantastic experience from the start! Lloyd always been on hand for queries. Installation engineers were brilliant as well!” Mr & Mrs J, April 2021

“I understand Mrs P has had her front door fitted now. I recommended your company to her via her son.” Mr & Mrs C, April 2021

“A wonderful service!” Mr & Mrs R, April 2021

“Horsford Windows are a great company, with high quality products and services to suit your needs. Sales are consultative, not pushy, and they don't stop until the quality of the install is top draw. Thoroughly recommend.” R D, March 2021

Google Customer Reviews: Horsford Window & Conservatory Co Ltd 

“Still awaiting cap to hide screw on to handle that had fallen off in transit.” Mr & Mrs P, March 2021

“As always, very happy with the service and quality. Many thanks to you all.” Mr & Mrs R, March 2021

“We would like to thank Horsford Windows for such a professional job from the builders to the conservatory installation. Everyone was courteous and polite. Thank You.” Mr & Mrs M, March 2021

“This is the third installation you have undertaken for us and we would be happy to use you again / recommend your products. Kind regards.” Mr & Mrs C, March 2021

“Excellent service, polite and friendly.” Mr & Mrs L, March 2021

“The installation went smoothly from start to finish and Kevin and Darren really knew their job. Thank you.” Mr C, March 2021

“We are delighted with our Warm Roof and looking forward to many hours spent sitting in it. Also, our decorator commented on the excellent finish the plasterer made. Would you please pass on his comments, many thanks.” Mr & Mrs W, March 2021

“Professionally fitted – excellent quality. Would love a new conservatory one day. Love my new windows! ” Mrs T, March 2021

“Very pleased with the overall service received, from start to finish.” Mr & Mrs P, March 2021

“Did a very good job and very pleased with the result.” Mr R, March 2021

“I have found Horsford Windows very professional, They understood what was required and presented the options to us in a very clear way. The workman arrived at the agreed date and worked in a very tidy and efficient way and completed everything on time and to the agreed cost. The quality of the new roof is excellent and we now have a room we can use all year round. I would recommend Horsford and would use them again with hesitation.” A G, March 2021

Google Customer Reviews: Horsford Window & Conservatory Co Ltd 

“Both guys very helpful and polite at all times. Would be happy to have them back if ever I needed.” Mrs C, February 2021

“Karl and Steve worked very hard without even a break and completed the work to a very satisfactory conclusion.” Mr & Mrs G, February 2021

“Matthew and Lee were excellent tradesmen, the job was completed without any mess or decoration of any kind. Furthermore, we will recommend you to our friends.” Mr & Mrs G, February 2021

 “We are delighted with the product and service we have been given.” Mr & Mrs S, February 2021

“We are extremely happy with the window and doors, the men did a great job.” Mr & Mrs B, February 2021

“Great chaps, lovely job.” Mr H & Miss L, February 2021

“Happy with the work that has been completed and installation team were good. Was quite wet on the second day so lawn got a bit of wear and tear.” Mr & Mrs P, February 2021

“Great guys, great workmanship. Highly recommended. Many thanks.” Mr C, January 2021

“They were a very good team, we were impressed.” Mr & Mrs P, January 2021

“Perhaps they should have made sure that I could have managed the doors and windows before they left! (With hindsight).” Mrs S, January 2021

“Very happy with the fitters. Hard working, thoughtful (very cold conditions).” Mrs C, January 2021

“If we require future works we would contact yourselves, thank you.” Mr & Mrs B, January 2021

“Fitters kindly took two window blinds down and re-hung them for us as the windows are quite large and we can’t climb up to do them very easily. They could do this standing on the floor.” Mr & Mrs O, January 2021

“Very efficient installers, impressed with product.” Mr & Mrs S, January 2021

“Long time customer, always pleased with the quality of your work.” Mr & Mrs P, January 2021

“The whole process from initial survey, quotes, paperwork surveyor and installation was very smooth running. Thank you very much.” Mr & Mrs B, January 2021

“Great guys, great workmanship. Highly recommended. Many thanks.” Mr C, January 2021

“They were a very good team, we were impressed.” Mr & Mrs P, January 2021

“Perhaps they should have made sure that I could have managed the doors and windows before they left! (With hindsight).” Mrs S, January 2021

“Very happy with the fitters. Hard working, thoughtful (very cold conditions).” Mrs C, January 2021

“If we require future works we would contact yourselves, thank you.” Mr & Mrs B, January 2021

“Fitters kindly took two window blinds down and re-hung them for us as the windows are quite large and we can’t climb up to do them very easily. They could do this standing on the floor.” Mr & Mrs O, January 2021

“Very efficient installers, impressed with product.” Mr & Mrs S, January 2021

“Long time customer, always pleased with the quality of your work.” Mr & Mrs P, January 2021

“The whole process from initial survey, quotes, paperwork surveyor and installation was very smooth running. Thank you very much.” Mr & Mrs B, January 2021

Work completed on time and absolutely brilliant!!

“The work was completed with utmost care and attention. The men left everywhere spotlessly clean every day and we are delighted with the result. The salesman, the fitters, plasterer, electrician were all top class. We would recommend them; indeed we already have, to anyone who wishes work done.”

Customer in Norfolk - work completed 09/03/2021 - Recommended

Which? Trusted Traders Customer Reviews

HORSFORD CUSTOMER LETTERS 2020

“From quote to fitting, Horsford has been superb; helpful, informative, excellent service. Ashley was amazing – great, clear, clean and tidy, went that extra mile in terms of making the door and its surround look great and fitted the window sill. Thank you” Ms C, December 2020

Would you recommend us? – “Yes, have done so. My son would like a quote for having his windows replaced...” Mr & Mrs D, December 2020

“The men worked very hard and did a good job. We are very pleased, thank you.” Mr & Mrs B, December 2020

“I am very impressed with the quality of the windows and the high standard of workmanship. An excellent job done; the windows look lovely and are very functional.” Mrs T, December 2020

“Absolutely perfect!

From start to finish our first ever contact with Horsford has been perfect. And the icing on the cake was today, installation day. The two fitters, Karl and Aaron were polite, very efficient and scrupulous about vacuuming and cleaning everything. Their work was superb. My wife and I cannot emphasise enough how happy we are with this company.” M L, November 2020

Google Customer Reviews: Horsford Window & Conservatory Co Ltd 

“The door looks good, thank you.” Mr & Mrs W, November 2020

“We have been very pleased with all the work you have carried out for us. Everyone has been very polite and helpful.” Mr & Mrs G, November 2020

“Quick to rectify fault on double doors. New front door excellent quality, wife delighted.” Mr & Mrs P, November 2020

“Both Lee and Matty were extremely hard working, friendly and very professional. We’re really pleased with the result.” Mr & Mrs W, November 2020

“I was really pleased with the windows – they are great. Karl and Aaron worked very hard and obviously knew what they were doing. They were friendly, polite and made me feel at ease.” Mr & Mrs G, November 2020

“Great to deal with a local company who respond quickly to customer requests and work professionally – especially during this current period.” Mr & Mrs D, November 2020

“Lovely door, really pleased now that it is fitted. Thank you.” Mrs B, November 2020

“The two young men were friendly, very skilled, polite and my dog (usually weary of new visitors) loved them. Very special, thank you.” Mrs I, October 2020

“Very pleased with all the work & tradesmen & quality of doors.” Mr & Mrs S, October 2020

“Both Aaron and Carl were friendly, approachable and cheerful. More than willing to listen and discuss any issues I may have need resulting in good customer satisfaction...” Mrs T, October 2020

“Very good clean job, would definitely recommend to others.” Miss P, October 2020

“No issues with either product or service as with previous installations, thanks.” Mr & Mrs F, October 2020

“They were both very competent and worked well together.” Mr B, October 2020

Excellent build quality, design and built to budget

“Lloyd was most helpful in creating the design, styles and options including a superb floating roof with glazed Windows. The team were most professional and maintained a very high quality of build right through the project. All very polite and prompt hardworking builders. We are pleased to recommend the company.”

Customer in Norfolk - work completed 09/09/2020 - Recommended

Which? Trusted Traders Customer Reviews

“Work was done to a very high standard. All visitors remarked on the high quality of workmanship and materials.” Mr & Mrs C, September 2020

“Excellent service, really happy with the work. Both Darren and Kevin worked efficiently and professionally – Thank you.” Mr & Mrs F, September 2020

“The whole installation was easy and trouble free for us, from quote to finish – Thank you.” Mr & Mrs L, September 2020

“The job was completed very well. Fitters always arrived early.” Mr & Mrs W, September 2020

“Very good job done. Friendly and diligent, really pleased with the result.” Mr & Mrs J, September 2020

“I am waiting for permission to do my front porch, I will let you know as soon as I hear. Both your men were very polite and very helpful, I can’t fault them. Thank you, one happy lady.” Mrs P, September 2020

“Excellent work from the installers, high standard and finish of the work, always courteous and helpful.” Mr & Mrs B, September 2020

“Have no hesitation in recommending Horsford to anyone who is looking for a conservatory or any other products.” Mr & Mrs R, September 2020

“Having has windows and doors fitted by yourselves in the past this was the best service we have had. One slight adjustment was required and this was dealt with promptly and to our satisfaction.” Mr & Mrs C, September 2020

“Very pleased with the new windows and French doors; Steve and Lee did a great job.” Mr K, August 2020

“They were faultless.” Mr & Mrs R, August 2020

“The fitters were brilliant. It was all completed efficiently and to a high standard.” Mr R & Miss S, August 2020

“Very satisfied with the workmanship.” Mr & Mrs P, August 2020

“Very helpful and nice. They were great and deserve a rise.” Mr & Mrs S, August 2020

“All good – excellent service from our first contact. Thank you.” Mr & Mrs A, August 2020

“Extremely good communications throughout process. Quality of windows is excellent and priced competitively. The fitters worked hard and left no mess whatsoever. Minor issues dealt with promptly and courteously. Thanks” Mrs S, July 2020

“I love my new door and would use your company again in the future. Thank you.” Mr & Mrs C, July 2020

“We’re very pleased with our new conservatory and your workmanship. Thanks for Lloyd and his input as well. This is the second one you have built for us. Thanks Gary for looking after us” Mr & Mrs S, July 2020

“The installers Lee and Steve I had to do the work on my house were excellent. I wish all workmen were as pleasant, thank you once again.” Mr & Mrs A, July 2020

“An excellent job, completed by very efficient fitters. Well pleased.” Mrs S, July 2020

“The two young men, Carl and Aaron were excellent in all ways. Probably the best ‘workers’ we have ever had in our home.” Mr & Mrs L, July 2020

“Steve and Lee worked hard doing the job, they worked well as a team and were a credit to your company. Thank you.” Mundesley Free Church, July 2020

“Found everyone friendly and efficient from sales to installation.” Mrs H, July 2020

“The team was very hard working, polite and courteous at all times. They were attentive to our comfort as they worked round the house. Couldn’t ask for a better service from an excellent team.” Mr & Mrs S, June 2020

“A pleasure to have both the base crew and the conservatory crews on site. What a breath of fresh air to have happy competent workmen. Thank you one and all.” Mr & Mrs L, June 2020

“Helpful and good value service from the start. Good quality and close attention from everyone on your team.” Mr & Mrs B, June 2020

“Thank you for excellent service as before.” Mr & Mrs S, June 2020

“Very good job and product.” Mr G, June 2020

“Good service at all times.” Mr & Mrs G, June 2020

“Another great job.” Mr & Mrs C, June 2020

“We have been pleased with both the work and the attitudes of the installers. They worked diligently and quickly only stopping for necessary breaks. Always covered floor / furniture before commencing work.” Mr & Mrs G, March 2020

“I found the two young men most pleasant and I enjoyed having them in my flat” Mrs E, March 2020

“It was all done very quickly and well. The installers were excellent.” Mr & Mrs A, March 2020

“Carl and Aaron went about the job in a very professional manner. They were both very polite, friendly and punctual.” Mr & Mrs M, March 2020

“The installers did an excellent job. No complaints.” Mr & Mrs B, March 2020

“Carl and Aaron were friendly and courteous. Did a great job. Everything left clean and tidy – wouldn’t know they had been – except for the new windows of course. Very pleased. Everyone we have had contact with from Horsford Windows has been great. Thank you!” Mr & Mrs G, March 2020

“As usual first class service from the guys who did the fitting. Thank you, delighted with new door.” Mrs B, March 2020

“Another great job.” Mr & Mrs G, March 2020

“Very pleased with work carried out. Very helpful salesman and sensible price.” Mr & Mrs H, February 2020

“Very pleased with the overall service. We would use the company again if required in the future. Thank you.” Mrs P, February 2020

“Friendly, hard working and competent.” Mrs J, February 2020

“Steve and the other lad very good, friendly and explained everything. Left everywhere in good condition and tidy. Will recommend as usual to others” Mr & Mrs H, February 2020

“Nice to deal with you again, we’ve been in Norfolk 3 years and this is the 3rd time we’ve used you..!!” Mr & Mrs L, February 2020

“Very happy with installation process.” Mr & Mrs M, February 2020

“All good as usual, thank you.” Mr B, February 2020

“Everyone has been very helpful and efficient.” Cape International Limited, January 2020

“Carried out professionally.” Mr & Mrs B, January 2020

“We have been very happy with the work you have carried out for us and are contemplating further replacement windows in the coming year.” Mr & Mrs G, January 2020

“I am very pleased with my windows. The young men who installed them were very nice, Lee and Matty. My dog Fred and I will miss them.” Mrs W, January 2020

"Fantastic, work, professional workers, polite and respectful and did not make me feel inferior

The workmen were all very respective to me and my home, very polite and good workers and made a fantastic job of all they did, arriving on time and left everything clean, tidy when he left my property. I would highly recommend them to anyone."

Valerie, Norfolk - work completed 14/06/2019 – Recommended

Which? Trusted Traders Customer Reviews

Horsford Customer Letters 2019

“Fitter went out of his way to replace inner letterbox flap, making an extra trip back to Marriott Close (Horsford) to obtain a replacement” Mr C, December 2019

“Very pleased with work completed in very difficult conditions with weather” Mrs C, December 2019

“Very pleased with outcome and the attention to detail” Mr W, December 2019

“Superb workmanship throughout” Mr & Mrs L, December 2019

“We are pleased with the work” Mr & Mrs F, November 2019

Mrs Godwin, November 2019

“Very Helpfull” Mrs W, November 2019

“We are very happy with the excellent service we’ve been given” Mr & Mrs R, November 2019

“Matty and Ash were lovely. They were super nice to my dog and worked really well. They were neat and tidy and cleared up when they said they would. You have two amazing staff members.” “Did they leave your house clean and tidy? – Yes – Very tidy” Mrs J, November 2019

“We are very happy with the excellent service we have been given” Mr and Mrs R, November 2019

“The boys were great” Mrs K, November 2019

“We are pleased with the work” Mr and Mrs Y, November 2019

“Did they leave your house clean and tidy? – Very - Thank You” Ms T, October 2019

“The installers were efficient and polite. I especially appreciated the phone call to say they were running late – very considerate” Mr & Mrs R, October 2019

 “As always, lovely polite staff and good workers. Always been pleased with standard of work from you.” “Would you have our other products in your home? – Already have!” Mr and Mrs K, October 2019.

“Excellent service and very satisfactory” Mr G, October 2019

“We are thrilled with our beautiful, newly renovated conservatory, and we appreciate the respect and courtesy shown by everyone. Thank you for assuring us complete satisfaction” Mr and Mrs W, October 2019

“The young man sent was very polite. I can’t believe how quick he was. He cleaned everything up. So pleased with the window” Mrs D, October 2019

“The installers were efficient and polite. I especially appreciated the phone call to say they were running late – very considerate” Mr R, October 2019

“Aaron and Nathan were a pleasure to have in the house. They were efficient, helpful and flexible. This was as per our initial experience with Lloyd and Phil. A very positive experience” Mr and Mrs R, October 2019

“As always lovely polite staff and good workers. Always been pleased with standard of work from you” Mr and Mrs K, October 2019

“Excellent service and very satisfactory” Mr G, October 2019

“Steve and Carl were friendly and courteous and did a fantastic job. Very happy!!” Mr and Mrs W, September 2019

“Excellent work. Staff are a pleasure to have on site” Mr and Mrs H, September 2019

“We have used Horsford Windows before and have already recommended them” Mrs D, September 2019

“All good – very pleased with window. A great improvement. Your staff were very good. Thank you” Mr and Mrs W, September 2019

“To mention individuals when everyone we have dealt with would be wrong, as everyone we have dealt with was excellent, from the planners in Cromer shop to the two installers who were as I said above excellent, great job well done” Mr and Mrs H, August 2019

“Very efficient service and installation. Many thanks” Mr and Mrs W, August 2019

“Very pleased with the work. Thank you very much” Mr and Mrs G, August 2019

“Great aftercare and service” Mr M, June 2019

“Thank you! We are very satisfied with your products and services” Mr T, July 2019

“Superb from initial visit to job complete. Well done everyone” Mr C, July 2019

“Have had your company for twenty years, always been satisfied” Mr V, July 2019

“A very good job and the installers were first class” Mr and Mrs W, July 2019

“Hard working installers, cheerful and courteous at all times” Mrs D-S, July 2019

“Exceptional service and great product. Reliable and friendly team” Mr and Mrs B, July 2019

“We are really pleased with the new roof, it’s going to make the room useable all year round, thank you Horsford Windows” Mr and Mrs H, July 2019

“I compared your price and products with a competitor and found Lloyd very helpful and not ‘pushy’. The installation team of Lee and Matty were always on time, courteous and efficient. I am very pleased with the result. Chris the plasterer is working as I write this and I am sure I will be pleased with final result” Mr B, June 2019

“Job well done” Mr and Mrs B, June 2019

“I am so pleased with the very professional service you have all provided. I was very impressed that Gavin came round to give me a quote on the day I moved in. Phil was very thorough explaining about the windows. The fitters were excellent, very polite and respectful” Mrs C, June 2019“

“Very pleased with the installation, you replaced all other windows 2 years ago” Mr and Mrs H, June 2019

“Excellent quality products and first class service” Mr R, June 2019

“Very happy with the workmanship of door. Friendly and polite installers. Would definitely recommend. At this moment in time it is only the door we needed.” Mr and Mrs P, June 2019

“The door was fitted without bother of fuss, excellent job done by both men. Very thorough to details. Recommend the firm from the first phone call enquiring about the door” Mr and Mrs H, June 2019

“Would happily recommend to friends and family. Passers by have commented on how lovely the house looks. Installers were excellent, polite, friendly and very hardworking” Mr and Mrs D, June 2019

“Very satisfies with the lovely windows and pleased with the 2 guys who installed them, it all went very well” Mr S April, 2019

“Very quick service. Installers were very kind – discussed the options simply – did a very good job, we are pleased with the windows” Mr and Mrs C, May 2019

“We are very pleased with installation and quality of work, many thanks. One main point we think porch would have maybe looked better if square guttering and down pipe had been used to match existing on bungalow” Mr and Mrs A, May 2019

“Very good job. First class installers” Mr and Mrs B, May 2019

“Very pleasant team. Hard working and industrious. No complaints at all. Great coffee drinkers!” Mr and Mrs C, April 2019

“Thanks for a fantastic job: what a great pair of men who fitted our windows. Dean and Steve were very professional at their job. Tidy and polite at all times. We were dreading having the whole house done but they worked so hard it was over before we knew it” Mr and Mrs K, April 2019

“Very happy with all the people I had contact with” Mr and Mrs B, April 2019

“Excellent service thank you” Mr and Mrs C, April 2019

“Excellent service from start to finish. Outstanding workmanship. Your two men were polite and courteous in every way. So clean and tidy. Would recommend this company to others. Job well done, thank you” Mrs A,  April 2019

“Very efficient workmen and friendly” Mr and Mrs J, April 2019

“Myself and my wife are extremely pleased with the work carried out. Everyone was so kind and thoughtful, materials and workmanship 100%. Excellent service, wouldn’t hesitate to recommend” Mr H April, 2019

“Very pleased with how your staff put windows in. Behaviour was very good” Mr W, March 2019

“Very efficient work – done within indicated time and left very clean and tidy” Mr and Mrs P, March 2019

“Very good and very pleased with the work – look forward to getting future work done” Mr D, March 2019

“Very happy” Mr and Mrs P, March 2019

“It was a garage window, but everything was left as need as if it was our home” Mr and Mrs F, March 2019

Kevin and Phoenix were very friendly and worked liked Trojans. The finishings are very tidy. When Dave came to give us a quote he was also very friendly and there was no hard sell which was very welcome. The surveyor also was very professional.” Mr and Mrs T, March 2019

“Thank you for a lovely job. Well done boys” BH, March 2019

“Your installer was very helpful beyond what was required by the job – a good ambassador for your company” RL, March 2019

“Your guys carried out the work well. The problem with the vacuum cleaner was rectified and the tenant couldn’t praise them enough. All left clean and tidy. The comments we have had about the windows have all been complimentary. As the owners we are really pleased” Mr C, February 2019

“We are thinking of having a new conservatory but not until next year (2020) and definitely consider Horsford being our first choice. The young man Steve who fitted our door and windows was brilliant and would hope to get him again. We have had numerous tradesmen over the years and Steve has been the best so far” Mr and Mrs T, January 2019

“This is our second purchase and would definitely return for future requirements and recommend to friends and family. All staff dealt with were extremely courteous, pleasant and helpful” Mr and Mrs B, February 2019

“Two very pleasant young lads to have on our property, who did a very good job fitting doors and windows” Mr and Mrs W, February 2019

“First class workmanship” Mr and Mrs B, February 2019

“We would like to thank you and all your staff and fitters for all the work you have done on our flat in Sheringham. We are very pleased with the windows now they are finished and the quality they give. We shall recommend you to many other people.” Mr and Mrs I, February 2019

“Well done, good job, very satisfied” Mr and Mrs D, February 2019

“Very satisfied with the installation. Polite, quick and courteous. We couldn’t ask for more” Mr and Mrs W, February 2019

“We have been very pleased with Horsford’s work and the subcontractors Chris and his team, Peter and his team, Reece and his team. We chose you as your were recommended by family members after you built a conservatory for them in Sprowston” Mr and Mrs P, February 2019

“The two installers were excellent, I will recommend happily” MD, January 2019

“Very pleased, thank you for your work” Mr and Mrs C, January 2019

“Used Horsford before and will again. Many thanks” Mrs B, January 2019

“They all worked very hard” Mr and Mrs V, January 2019

“Very impressed with the quality if the work. Ashley was very knowledgeable and courteous. I am delighted with my new front door – thank you” Mr D, January 2019

“Very satisfied thank you” Mr and Mrs C, January 2019

“Very polite, efficient, cheerful fitters. Thank you” Mrs S, January 2019

“Another great job, thank you” Mr and Mrs P, January 2019

“Definitely went the extra mile. Excellent product and service” Mr and Mrs H, January 2019

“Horsford Windows were recommended to me. I am very happy with the work done, also your employees were very efficient. I also like the certificates!” Mrs R, January 2019

“We love our conservatory, thank you” Mr and Mrs J, January 2019

HORSFORD CUSTOMER LETTERS 2018

 “Thank you for the Insurance Certificate. I am very pleased with the work done” RG,

December 2018

“Two very pleasant young men, who worked very hard and left everything tidy. Thanks for the prompt installation – we can now close the door properly” December 2018

“Excellent work, looks great. Many thanks” Mr and Mrs N, December 2018

“Very pleasant and efficient. Arrived on time and left everything clean and tidy. They worked very hard” Mr and Mrs W, December 2018

“Karl/Arran worked as a team quietly and efficiently. Alec – Cromer Office – answered all my questions with patience and a smile” PM, December 2018

“Very pleased with end product – finish was exceptional. Staff are a credit to you” Mr and Mrs C, December 2018

“Many thanks for my new roof, which I’m sure will be so much better than the old one” Mrs B, December 2018

“The service we received from ordering to fitting was exceptional. Well done and thanks” CB, November 2018

“10/10 for getting the part that was required and fitting it within two days” BB, November 2018

“Very pleased, excellent service from end to end. Thanks” Mr and Mrs G, November 2018

“I have used Horsford Windows several times before and the team of Steve and Dean maintained the excellent standards set before and more, therefore highly recommended” Mr F, November 2018

“We are very happy with our new doors and it was a pleasure to have Karl here again. He has done a lovely job of installing the doors. Thank you for sending him” Mr and Mrs N, November 2018

“We were extremely pleased with the way the team worked so hard and did such a good job” Mr and Mrs L, October 2018

“We were very pleased with the efficiency with which the technicians carried out the work. They were most polite and considerate and respected our home” Mr and Mrs C, October 2018

“We are extremely pleased with our patio doors. We are also pleased with the service we have received – from enquiry to finished job” Mrs and Mrs B, October 2018

“The two young lads were very polite and did a good job. Everybody at Horsford very helpful, thank you” Mr C , October 2018

“I would like to take this opportunity of saying how impressed and grateful I am for the care and effort taken by your company to ensure that the door was installed exactly as I wished. All your staff were pleasant and helpful. Please pass on my appreciation of the extra trouble taken by Arun and Karl when refitting the door”

Mrs J, September 2018

“We are very pleased with the standard of work and all the help we were given in purchasing our new door. Excellent throughout” Mr S, September 2018

“We have been more than impressed with the service we have received. Everything has gone according to plan. A super team” Mr and Mrs T, September 2018

“Our two fitters were so nice, really polite and did a great job, thank you” Mrs D, September 2018

“Thank you for an excellent job well done. We are just as pleased with the new conservatory as we were 25 years ago with the first one – it lasted that long” GL, September 2018

“Both extremely hard working – hats off to them” Mr and Mrs D, August 2018

“I am pleased with the window/door installation” Ms B, August 2018

“Very good workmanship, friendly staff from start to finish. Would happily recommend” Mrs M, August 2018

“All the men were so good, worked hard in extremely hot temperatures and tidy. Kept us informed with all points. Could not fault the company” Mr and Mrs L, July 2018

“Top marks to your installers Aaron and Karl, they were friendly, very helpful and they have done a lovely job on the installation of new windows and French Doors. It was a pleasure to have them working here. Our very best wishes to them and everyone else involved’ Mrs N, September 2018

“ Very impressed with standard of work and all staff very professional. Thank you” Mrs and Mrs T, June 2018 

“Our experience with Horsford Windows was excellent and would use and recommend to everyone.” March 2018

“You installation team were a joy, happy, courteous, friendly and such hard workers – Karl and Aaron deserve a pay rise! After our first installation a couple of years we didn’t even bother with another quote for this” Mr J, May 2018

“Very pleased, well done to all” May 2018

“Staff worked very hard in very cold conditions with no complaints” Mr and Mrs R, March 2018

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“Delighted with the new conservatory. Mat and Lee did a great job – very hard working, friendly, competent and courteous. Highly recommended. Lloyd was highly professional – it was really due to him that we chose Horsford...” JR, July 2018

“ I cannot stress how good your two workers were in fitting our windows and doors. They were extremely courteous, polite and efficient at all times and it was a pleasure having them working in our home.” Mr B, January 2018

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“We were more than pleased with the people concerned with the job. (Alec gives 110%) I had to smile when M-, my wife, said, “Give Alec 100 out of 100”, that’s a Brazilian way of saying 10/10.” SB, June 2016

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“I am very pleased with the windows; they have improved the property and must have increased the value! I was also very happy with the window fitters, Alec and Matt. They started the job on time, completed on time, were very efficient and quieter than I had expected.” RM, July 2017

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“We were very pleased with the new roof, it looks good and is nicely finished off. We thought the two men who fitted the roof worked very hard and were always cheerful in spite of the awful weather. Rained first three days, they didn’t moan about it, but just got on with the work. It was a pleasure to have them work on our property.” PS, March 2018

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“I thought the two guys did an excellent job. They were hard working and although I supplied them with tea/coffee throughout the day, they didn’t stop for a lunch break. I must also state that not once did I see them on their phones which in this day and age is most unusual. They are a credit to you!” DS, December 2017

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“It really is a lovely pleasure to write and thank you for the lovely conservatory you have created for us – it really is something special. Your company, its workforce and its attention to duty was excellent, and at no time were we left in doubt; and everything was accomplished with the utmost professionalism. You also concentrated on the work in hand and everything was worked according to schedule. Thank you for everything you have done for us and we can only offer you the highest of recommendations possible.” AD, February 2018

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“I have had a lot of work done these past two years and the men have been really good, even down to doing the hovering on their last visit (patio doors). Well done to all of them.” JB, November 2017

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“I would give Horsford Windows the highest recommendation. Their communication was excellent, their advice and quote was excellent, first class workmanship leaving very satisfied customers.” May 2017

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“Steve and Dean were so hard working and conscientious. They were cheerful and polite. They kept everything clean and tidy. It was a pleasure to have met them.” February 2018

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“We have been asked; Where did you get your windows?!” February 2018

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“Two of the nicest young men I have had doing work for me, as well as all the people of your company I have spoken to re this project.” SR, August 2017

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MORE HORSFORD CUSTOMER LETTERS

From the moment you came to assess the job, through to completion of your contract, we have been mightily impressed with the care of your planning, the way Gary and you visited the site prior to commencement to ensure that it would all fit with the minor modifications required to the house.

The speed, tidiness, hard work and efficiency of Chris, the groundworks contractor and his team, and the manner with which the Horsford construction team completed the erection of our conservatory rapidly, tidily and cheerfully.

Mr & Mrs G, Taverham

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Pleased

Just a line to say how pleased we are with the window that you installed. 

Your installers were first class, very helpful and left the job clean and tidy. We wouldn't hesitate to recommend you.

Mr M, Lowestoft

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Dear Sir

Just a few lines to thank you all at Horsford Windows for our new windows. The system itself is excellent, the best I have seen. 

As for the team who installed it I have nothing but praise, they worked very hard and made a smashing job - they were a team, so many thanks to Alec, Gary & Lee, and of course to the rest of you at Horsford Windows.

Mr & Mrs T, Cromer

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Hi,

You've just completed a French door bay installation for us in Sheringham. 

Having worked for over 10 years in the UPVc window manufacturing business I just wanted to let you know that the fabrication, fitting and finishing of your product, and the service that went with it, are all exceptional. 

Thank you, and be assured that should anybody we know be looking for replacement windows or doors, Horsford will be our first and only recommendation.

WT, Sheringham

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A complete and professional service from our first phone call to installation. 

Thank you, SO

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