Horsford Showroom Customer Letters
Horsford Showroom Customer Letters

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horsford testimonials

At Horsford we are proud of the reputation that we have built up over the years that we have been in business. We are keen to let you experience the high standards of work that we carry out, and to back up our claims we have included many testimonials from our satisfied customers from and around East Anglia.


Just take a look at some of the letters and cards currently on our office notice board or in our showroom folders...


“Thank you to everybody at Horsford Windows & Conservatories for our new insulated conservatory roof. We're thrilled with the whole installation and wouldn't hesitate recommending you to others, indeed we have already recommended you to our neighbours. A great company and a great job.” H E, May 2021


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recent Horsford Customer Letters


“Cannot praise your installers more highly. Courteous, efficient, left everywhere clean and tidy. Excellent service, my thanks to them both.” Mr & Mrs D, June 2021


“Thank you to everybody at Horsford Windows & Conservatories for our new insulated conservatory roof. We're thrilled with the whole installation and wouldn't hesitate recommending you to others, indeed we have already recommended you to our neighbours. A great company and a great job.” H E, May 2021


“The fitters worked extremely hard and efficiently. Thorough and treated it like it was for them.” Mrs M, May 2021


“Would recommend your company. Really happy with our new door and your staff are a credit to your business.” Mr & Mrs H, May 2021


“We found the operatives helpful - hardworking and friendly - and an asset to the company.” Mr & Mrs A, May 2021


“Very helpful, very pleased with the outcome. Great Job.” Mr & Mrs M, May 2021


“Thank you!” Mr & Mrs P, May 2021


“The fitters were very polite and professional. Enjoyed the banter between us and most pleased with the door and thanks to Gavin for all his help.” Mr & Mrs S, May 2021


“A good job, well done.” Mr & Mrs P, April 2021


“Your installers were very friendly and helpful at all times. They did a very good and thorough job and explained what they were doing. Thank you Kevin and Darren.” Mr & Mrs K, April 2021


“The only comment is – if you don’t get an answer from the mobile phone try the landline (as you were given both!). Generally: happy from first contact to last.” Miss A & Mr B, April 2021


“Workmen were very efficient and worked really hard.” Mr & Mrs B, April 2021


“Efficient, clean and tidy job, very pleased.” Mr & Mrs P, April 2021


“Well Done!” Mr & Mrs D, April 2021


“The fitters were very polite and friendly. They worked very hard and completed a first class job.” Mr & Mrs T, April 2021


“Both chaps were extremely friendly and helpful and extremely courteous.” Mr B, April 2021


“Fantastic experience from the start! Lloyd always been on hand for queries. Installation engineers were brilliant as well!” Mr & Mrs J, April 2021


“I understand Mrs P has had her front door fitted now. I recommended your company to her via her son.” Mr & Mrs C, April 2021


“A wonderful service!” Mr & Mrs R, April 2021


“Still awaiting cap to hide screw on to handle that had fallen off in transit.” Mr & Mrs P, March 2021


“As always, very happy with the service and quality. Many thanks to you all.” Mr & Mrs R, March 2021


“We would like to thank Horsford Windows for such a professional job from the builders to the conservatory installation. Everyone was courteous and polite. Thank You.” Mr & Mrs M, March 2021


“This is the third installation you have undertaken for us and we would be happy to use you again / recommend your products. Kind regards.” Mr & Mrs C, March 2021


“Excellent service, polite and friendly.” Mr & Mrs L, March 2021


“The installation went smoothly from start to finish and Kevin and Darren really knew their job. Thank you.” Mr C, March 2021


“We are delighted with our Warm Roof and looking forward to many hours spent sitting in it. Also, our decorator commented on the excellent finish the plasterer made. Would you please pass on his comments, many thanks.” Mr & Mrs W, March 2021


“Professionally fitted – excellent quality. Would love a new conservatory one day. Love my new windows! ” Mrs T, March 2021


“Very pleased with the overall service received, from start to finish.” Mr & Mrs P, March 2021


“Did a very good job and very pleased with the result.” Mr R, March 2021


“Both guys very helpful and polite at all times. Would be happy to have them back if ever I needed.” Mrs C, February 2021


“Karl and Steve worked very hard without even a break and completed the work to a very satisfactory conclusion.” Mr & Mrs G, February 2021


“Matthew and Lee were excellent tradesmen, the job was completed without any mess or decoration of any kind. Furthermore, we will recommend you to our friends.” Mr & Mrs G, February 2021


 “We are delighted with the product and service we have been given.” Mr & Mrs S, February 2021


“We are extremely happy with the window and doors, the men did a great job.” Mr & Mrs B, February 2021


“Great chaps, lovely job.” Mr H & Miss L, February 2021


“Happy with the work that has been completed and installation team were good. Was quite wet on the second day so lawn got a bit of wear and tear.” Mr & Mrs P, February 2021


“Great guys, great workmanship. Highly recommended. Many thanks.” Mr C, January 2021


“They were a very good team, we were impressed.” Mr & Mrs P, January 2021


“Perhaps they should have made sure that I could have managed the doors and windows before they left! (With hindsight).” Mrs S, January 2021


“Very happy with the fitters. Hard working, thoughtful (very cold conditions).” Mrs C, January 2021


“If we require future works we would contact yourselves, thank you.” Mr & Mrs B, January 2021


“Fitters kindly took two window blinds down and re-hung them for us as the windows are quite large and we can’t climb up to do them very easily. They could do this standing on the floor.” Mr & Mrs O, January 2021


“Very efficient installers, impressed with product.” Mr & Mrs S, January 2021


“Long time customer, always pleased with the quality of your work.” Mr & Mrs P, January 2021


“The whole process from initial survey, quotes, paperwork surveyor and installation was very smooth running. Thank you very much.” Mr & Mrs B, January 2021


“Great guys, great workmanship. Highly recommended. Many thanks.” Mr C, January 2021




Work completed on time and absolutely brilliant!!

“The work was completed with utmost care and attention. The men left everywhere spotlessly clean every day and we are delighted with the result. The salesman, the fitters, plasterer, electrician were all top class. We would recommend them; indeed we already have, to anyone who wishes work done.”


Customer in Norfolk - work completed 09/03/2021 - Recommended

Which? Trusted Traders Customer Reviews








“Very good clean job, would definitely recommend to others.” Miss P, October 2020


“No issues with either product or service as with previous installations, thanks.” Mr & Mrs F, October 2020


“They were both very competent and worked well together.” Mr B, October 2020



Excellent build quality, design and built to budget

“Lloyd was most helpful in creating the design, styles and options including a superb floating roof with glazed Windows. The team were most professional and maintained a very high quality of build right through the project. All very polite and prompt hardworking builders. We are pleased to recommend the company.”


Customer in Norfolk - work completed 09/09/2020 - Recommended

Which? Trusted Traders Customer Reviews



“Work was done to a very high standard. All visitors remarked on the high quality of workmanship and materials.” Mr & Mrs C, September 2020


“Excellent service, really happy with the work. Both Darren and Kevin worked efficiently and professionally – Thank you.” Mr & Mrs F, September 2020


“The whole installation was easy and trouble free for us, from quote to finish – Thank you.” Mr & Mrs L, September 2020


“The job was completed very well. Fitters always arrived early.” Mr & Mrs W, September 2020


“Very good job done. Friendly and diligent, really pleased with the result.” Mr & Mrs J, September 2020


“I am waiting for permission to do my front porch, I will let you know as soon as I hear. Both your men were very polite and very helpful, I can’t fault them. Thank you, one happy lady.” Mrs P, September 2020


“Excellent work from the installers, high standard and finish of the work, always courteous and helpful.” Mr & Mrs B, September 2020


“Have no hesitation in recommending Horsford to anyone who is looking for a conservatory or any other products.” Mr & Mrs R, September 2020


“Having has windows and doors fitted by yourselves in the past this was the best service we have had. One slight adjustment was required and this was dealt with promptly and to our satisfaction.” Mr & Mrs C, September 2020


“Very pleased with the new windows and French doors; Steve and Lee did a great job.” Mr K, August 2020


“They were faultless.” Mr & Mrs R, August 2020


“The fitters were brilliant. It was all completed efficiently and to a high standard.” Mr R & Miss S, August 2020


“Very satisfied with the workmanship.” Mr & Mrs P, August 2020


“Very helpful and nice. They were great and deserve a rise.” Mr & Mrs S, August 2020


“All good – excellent service from our first contact. Thank you.” Mr & Mrs A, August 2020


“Extremely good communications throughout process. Quality of windows is excellent and priced competitively. The fitters worked hard and left no mess whatsoever. Minor issues dealt with promptly and courteously. Thanks” Mrs S, July 2020


“I love my new door and would use your company again in the future. Thank you.” Mr & Mrs C, July 2020


“We’re very pleased with our new conservatory and your workmanship. Thanks for Lloyd and his input as well. This is the second one you have built for us. Thanks Gary for looking after us” Mr & Mrs S, July 2020


“The installers Lee and Steve I had to do the work on my house were excellent. I wish all workmen were as pleasant, thank you once again.” Mr & Mrs A, July 2020


“An excellent job, completed by very efficient fitters. Well pleased.” Mrs S, July 2020


“The two young men, Carl and Aaron were excellent in all ways. Probably the best ‘workers’ we have ever had in our home.” Mr & Mrs L, July 2020


“Steve and Lee worked hard doing the job, they worked well as a team and were a credit to your company. Thank you.” Mundesley Free Church, July 2020


“Found everyone friendly and efficient from sales to installation.” Mrs H, July 2020


“The team was very hard working, polite and courteous at all times. They were attentive to our comfort as they worked round the house. Couldn’t ask for a better service from an excellent team.” Mr & Mrs S, June 2020


“A pleasure to have both the base crew and the conservatory crews on site. What a breath of fresh air to have happy competent workmen. Thank you one and all.” Mr & Mrs L, June 2020


“Helpful and good value service from the start. Good quality and close attention from everyone on your team.” Mr & Mrs B, June 2020


“Thank you for excellent service as before.” Mr & Mrs S, June 2020


“Very good job and product.” Mr G, June 2020


“Good service at all times.” Mr & Mrs G, June 2020


“Another great job.” Mr & Mrs C, June 2020


“We have been pleased with both the work and the attitudes of the installers. They worked diligently and quickly only stopping for necessary breaks. Always covered floor / furniture before commencing work.” Mr & Mrs G, March 2020


“I found the two young men most pleasant and I enjoyed having them in my flat” Mrs E, March 2020


“It was all done very quickly and well. The installers were excellent.” Mr & Mrs A, March 2020


“Carl and Aaron went about the job in a very professional manner. They were both very polite, friendly and punctual.” Mr & Mrs M, March 2020


“The installers did an excellent job. No complaints.” Mr & Mrs B, March 2020


“Carl and Aaron were friendly and courteous. Did a great job. Everything left clean and tidy – wouldn’t know they had been – except for the new windows of course. Very pleased. Everyone we have had contact with from Horsford Windows has been great. Thank you!” Mr & Mrs G, March 2020


“As usual first class service from the guys who did the fitting. Thank you, delighted with new door.” Mrs B, March 2020


“Another great job.” Mr & Mrs G, March 2020


“Very pleased with work carried out. Very helpful salesman and sensible price.” Mr & Mrs H, February 2020


“Very pleased with the overall service. We would use the company again if required in the future. Thank you.” Mrs P, February 2020


“Friendly, hard working and competent.” Mrs J, February 2020


“Steve and the other lad very good, friendly and explained everything. Left everywhere in good condition and tidy. Will recommend as usual to others” Mr & Mrs H, February 2020


“Nice to deal with you again, we’ve been in Norfolk 3 years and this is the 3rd time we’ve used you..!!” Mr & Mrs L, February 2020


“Very happy with installation process.” Mr & Mrs M, February 2020


“All good as usual, thank you.” Mr B, February 2020


“Everyone has been very helpful and efficient.” Cape International Limited, January 2020


“Carried out professionally.” Mr & Mrs B, January 2020


“We have been very happy with the work you have carried out for us and are contemplating further replacement windows in the coming year.” Mr & Mrs G, January 2020


“I am very pleased with my windows. The young men who installed them were very nice, Lee and Matty. My dog Fred and I will miss them.” Mrs W, January 2020


"Fantastic, work, professional workers, polite and respectful and did not make me feel inferior

The workmen were all very respective to me and my home, very polite and good workers and made a fantastic job of all they did, arriving on time and left everything clean, tidy when he left my property. I would highly recommend them to anyone."


Valerie, Norfolk - work completed 14/06/2019 – Recommended

Which? Trusted Traders Customer Reviews


Horsford Customer Letters 2019


“Fitter went out of his way to replace inner letterbox flap, making an extra trip back to Marriott Close (Horsford) to obtain a replacement” Mr C, December 2019


“Very pleased with work completed in very difficult conditions with weather” Mrs C, December 2019


“Very pleased with outcome and the attention to detail” Mr W, December 2019


“Superb workmanship throughout” Mr & Mrs L, December 2019


“We are pleased with the work” Mr & Mrs F, November 2019

Mrs Godwin, November 2019


“Very Helpfull” Mrs W, November 2019


“We are very happy with the excellent service we’ve been given” Mr & Mrs R, November 2019


“Matty and Ash were lovely. They were super nice to my dog and worked really well. They were neat and tidy and cleared up when they said they would. You have two amazing staff members.” “Did they leave your house clean and tidy? – Yes – Very tidy” Mrs J, November 2019


“We are very happy with the excellent service we have been given” Mr and Mrs R, November 2019


“The boys were great” Mrs K, November 2019


“We are pleased with the work” Mr and Mrs Y, November 2019


“Did they leave your house clean and tidy? – Very - Thank You” Ms T, October 2019


“The installers were efficient and polite. I especially appreciated the phone call to say they were running late – very considerate” Mr & Mrs R, October 2019


 “As always, lovely polite staff and good workers. Always been pleased with standard of work from you.” “Would you have our other products in your home? – Already have!” Mr and Mrs K, October 2019.


“Excellent service and very satisfactory” Mr G, October 2019


“We are thrilled with our beautiful, newly renovated conservatory, and we appreciate the respect and courtesy shown by everyone. Thank you for assuring us complete satisfaction” Mr and Mrs W, October 2019


“The young man sent was very polite. I can’t believe how quick he was. He cleaned everything up. So pleased with the window” Mrs D, October 2019


“The installers were efficient and polite. I especially appreciated the phone call to say they were running late – very considerate” Mr R, October 2019


“Aaron and Nathan were a pleasure to have in the house. They were efficient, helpful and flexible. This was as per our initial experience with Lloyd and Phil. A very positive experience” Mr and Mrs R, October 2019


“As always lovely polite staff and good workers. Always been pleased with standard of work from you” Mr and Mrs K, October 2019


“Excellent service and very satisfactory” Mr G, October 2019


“Steve and Carl were friendly and courteous and did a fantastic job. Very happy!!” Mr and Mrs W, September 2019


“Excellent work. Staff are a pleasure to have on site” Mr and Mrs H, September 2019


“We have used Horsford Windows before and have already recommended them” Mrs D, September 2019


“All good – very pleased with window. A great improvement. Your staff were very good. Thank you” Mr and Mrs W, September 2019


“To mention individuals when everyone we have dealt with would be wrong, as everyone we have dealt with was excellent, from the planners in Cromer shop to the two installers who were as I said above excellent, great job well done” Mr and Mrs H, August 2019


“Very efficient service and installation. Many thanks” Mr and Mrs W, August 2019


“Very pleased with the work. Thank you very much” Mr and Mrs G, August 2019


“Great aftercare and service” Mr M, June 2019


“Thank you! We are very satisfied with your products and services” Mr T, July 2019


“Superb from initial visit to job complete. Well done everyone” Mr C, July 2019


“Have had your company for twenty years, always been satisfied” Mr V, July 2019


“A very good job and the installers were first class” Mr and Mrs W, July 2019


“Hard working installers, cheerful and courteous at all times” Mrs D-S, July 2019


“Exceptional service and great product. Reliable and friendly team” Mr and Mrs B, July 2019


“We are really pleased with the new roof, it’s going to make the room useable all year round, thank you Horsford Windows” Mr and Mrs H, July 2019


“I compared your price and products with a competitor and found Lloyd very helpful and not ‘pushy’. The installation team of Lee and Matty were always on time, courteous and efficient. I am very pleased with the result. Chris the plasterer is working as I write this and I am sure I will be pleased with final result” Mr B, June 2019


“Job well done” Mr and Mrs B, June 2019


“I am so pleased with the very professional service you have all provided. I was very impressed that Gavin came round to give me a quote on the day I moved in. Phil was very thorough explaining about the windows. The fitters were excellent, very polite and respectful” Mrs C, June 2019


“Very pleased with the installation, you replaced all other windows 2 years ago” Mr and Mrs H, June 2019


“Excellent quality products and first class service” Mr R, June 2019


“Very happy with the workmanship of door. Friendly and polite installers. Would definitely recommend. At this moment in time it is only the door we needed.” Mr and Mrs P, June 2019


“The door was fitted without bother of fuss, excellent job done by both men. Very thorough to details. Recommend the firm from the first phone call enquiring about the door” Mr and Mrs H, June 2019


“Would happily recommend to friends and family. Passers by have commented on how lovely the house looks. Installers were excellent, polite, friendly and very hardworking” Mr and Mrs D, June 2019


“Very satisfies with the lovely windows and pleased with the 2 guys who installed them, it all went very well” Mr S April, 2019


“Very quick service. Installers were very kind – discussed the options simply – did a very good job, we are pleased with the windows” Mr and Mrs C, May 2019


“We are very pleased with installation and quality of work, many thanks. One main point we think porch would have maybe looked better if square guttering and down pipe had been used to match existing on bungalow” Mr and Mrs A, May 2019


“Very good job. First class installers” Mr and Mrs B, May 2019


“Very pleasant team. Hard working and industrious. No complaints at all. Great coffee drinkers!” Mr and Mrs C, April 2019


“Thanks for a fantastic job: what a great pair of men who fitted our windows. Dean and Steve were very professional at their job. Tidy and polite at all times. We were dreading having the whole house done but they worked so hard it was over before we knew it” Mr and Mrs K, April 2019


“Very happy with all the people I had contact with” Mr and Mrs B, April 2019


“Excellent service thank you” Mr and Mrs C, April 2019


“Excellent service from start to finish. Outstanding workmanship. Your two men were polite and courteous in every way. So clean and tidy. Would recommend this company to others. Job well done, thank you” Mrs A,  April 2019


“Very efficient workmen and friendly” Mr and Mrs J, April 2019


“Myself and my wife are extremely pleased with the work carried out. Everyone was so kind and thoughtful, materials and workmanship 100%. Excellent service, wouldn’t hesitate to recommend” Mr H April, 2019


“Very pleased with how your staff put windows in. Behaviour was very good” Mr W, March 2019


“Very efficient work – done within indicated time and left very clean and tidy” Mr and Mrs P, March 2019


“Very good and very pleased with the work – look forward to getting future work done” Mr D, March 2019


“Very happy” Mr and Mrs P, March 2019


“It was a garage window, but everything was left as need as if it was our home” Mr and Mrs F, March 2019


Kevin and Phoenix were very friendly and worked liked Trojans. The finishings are very tidy. When Dave came to give us a quote he was also very friendly and there was no hard sell which was very welcome. The surveyor also was very professional.” Mr and Mrs T, March 2019


“Thank you for a lovely job. Well done boys” BH, March 2019


“Your installer was very helpful beyond what was required by the job – a good ambassador for your company” RL, March 2019


“Your guys carried out the work well. The problem with the vacuum cleaner was rectified and the tenant couldn’t praise them enough. All left clean and tidy. The comments we have had about the windows have all been complimentary. As the owners we are really pleased” Mr C, February 2019


“We are thinking of having a new conservatory but not until next year (2020) and definitely consider Horsford being our first choice. The young man Steve who fitted our door and windows was brilliant and would hope to get him again. We have had numerous tradesmen over the years and Steve has been the best so far” Mr and Mrs T, January 2019


“This is our second purchase and would definitely return for future requirements and recommend to friends and family. All staff dealt with were extremely courteous, pleasant and helpful” Mr and Mrs B, February 2019


“Two very pleasant young lads to have on our property, who did a very good job fitting doors and windows” Mr and Mrs W, February 2019


“First class workmanship” Mr and Mrs B, February 2019


“We would like to thank you and all your staff and fitters for all the work you have done on our flat in Sheringham. We are very pleased with the windows now they are finished and the quality they give. We shall recommend you to many other people.” Mr and Mrs I, February 2019


“Well done, good job, very satisfied” Mr and Mrs D, February 2019


“Very satisfied with the installation. Polite, quick and courteous. We couldn’t ask for more” Mr and Mrs W, February 2019


“We have been very pleased with Horsford’s work and the subcontractors Chris and his team, Peter and his team, Reece and his team. We chose you as your were recommended by family members after you built a conservatory for them in Sprowston” Mr and Mrs P, February 2019


“The two installers were excellent, I will recommend happily” MD, January 2019


“Very pleased, thank you for your work” Mr and Mrs C, January 2019


“Used Horsford before and will again. Many thanks” Mrs B, January 2019


“They all worked very hard” Mr and Mrs V, January 2019


“Very impressed with the quality if the work. Ashley was very knowledgeable and courteous. I am delighted with my new front door – thank you” Mr D, January 2019


“Very satisfied thank you” Mr and Mrs C, January 2019


“Very polite, efficient, cheerful fitters. Thank you” Mrs S, January 2019


“Another great job, thank you” Mr and Mrs P, January 2019


“Definitely went the extra mile. Excellent product and service” Mr and Mrs H, January 2019


“Horsford Windows were recommended to me. I am very happy with the work done, also your employees were very efficient. I also like the certificates!” Mrs R, January 2019


“We love our conservatory, thank you” Mr and Mrs J, January 2019





 “Thank you for the Insurance Certificate. I am very pleased with the work done” RG,

December 2018


“Two very pleasant young men, who worked very hard and left everything tidy. Thanks for the prompt installation – we can now close the door properly” December 2018


“Excellent work, looks great. Many thanks” Mr and Mrs N, December 2018


“Very pleasant and efficient. Arrived on time and left everything clean and tidy. They worked very hard” Mr and Mrs W, December 2018


“Karl/Arran worked as a team quietly and efficiently. Alec – Cromer Office – answered all my questions with patience and a smile” PM, December 2018


“Very pleased with end product – finish was exceptional. Staff are a credit to you” Mr and Mrs C, December 2018


“Many thanks for my new roof, which I’m sure will be so much better than the old one” Mrs B, December 2018


“The service we received from ordering to fitting was exceptional. Well done and thanks” CB, November 2018


“10/10 for getting the part that was required and fitting it within two days” BB, November 2018


“Very pleased, excellent service from end to end. Thanks” Mr and Mrs G, November 2018


“I have used Horsford Windows several times before and the team of Steve and Dean maintained the excellent standards set before and more, therefore highly recommended” Mr F, November 2018


“We are very happy with our new doors and it was a pleasure to have Karl here again. He has done a lovely job of installing the doors. Thank you for sending him” Mr and Mrs N, November 2018


“We were extremely pleased with the way the team worked so hard and did such a good job” Mr and Mrs L, October 2018


“We were very pleased with the efficiency with which the technicians carried out the work. They were most polite and considerate and respected our home” Mr and Mrs C, October 2018


“We are extremely pleased with our patio doors. We are also pleased with the service we have received – from enquiry to finished job” Mrs and Mrs B, October 2018


“The two young lads were very polite and did a good job. Everybody at Horsford very helpful, thank you” Mr C , October 2018


“I would like to take this opportunity of saying how impressed and grateful I am for the care and effort taken by your company to ensure that the door was installed exactly as I wished. All your staff were pleasant and helpful. Please pass on my appreciation of the extra trouble taken by Arun and Karl when refitting the door”

Mrs J, September 2018


“We are very pleased with the standard of work and all the help we were given in purchasing our new door. Excellent throughout” Mr S, September 2018


“We have been more than impressed with the service we have received. Everything has gone according to plan. A super team” Mr and Mrs T, September 2018


“Our two fitters were so nice, really polite and did a great job, thank you” Mrs D, September 2018


“Thank you for an excellent job well done. We are just as pleased with the new conservatory as we were 25 years ago with the first one – it lasted that long” GL, September 2018


“Both extremely hard working – hats off to them” Mr and Mrs D, August 2018


“I am pleased with the window/door installation” Ms B, August 2018


“Very good workmanship, friendly staff from start to finish. Would happily recommend” Mrs M, August 2018


“All the men were so good, worked hard in extremely hot temperatures and tidy. Kept us informed with all points. Could not fault the company” Mr and Mrs L, July 2018


“Top marks to your installers Aaron and Karl, they were friendly, very helpful and they have done a lovely job on the installation of new windows and French Doors. It was a pleasure to have them working here. Our very best wishes to them and everyone else involved’ Mrs N, September 2018


“ Very impressed with standard of work and all staff very professional. Thank you” Mrs and Mrs T, June 2018 


“Our experience with Horsford Windows was excellent and would use and recommend to everyone.” March 2018


“You installation team were a joy, happy, courteous, friendly and such hard workers – Karl and Aaron deserve a pay rise! After our first installation a couple of years we didn’t even bother with another quote for this” Mr J, May 2018


“Very pleased, well done to all” May 2018


“Staff worked very hard in very cold conditions with no complaints” Mr and Mrs R, March 2018




“Delighted with the new conservatory. Mat and Lee did a great job – very hard working, friendly, competent and courteous. Highly recommended. Lloyd was highly professional – it was really due to him that we chose Horsford...” JR, July 2018




“ I cannot stress how good your two workers were in fitting our windows and doors. They were extremely courteous, polite and efficient at all times and it was a pleasure having them working in our home.” Mr B, January 2018




“We were more than pleased with the people concerned with the job. (Alec gives 110%) I had to smile when M-, my wife, said, “Give Alec 100 out of 100”, that’s a Brazilian way of saying 10/10.” SB, June 2016




“I am very pleased with the windows; they have improved the property and must have increased the value! I was also very happy with the window fitters, Alec and Matt. They started the job on time, completed on time, were very efficient and quieter than I had expected.” RM, July 2017




“We were very pleased with the new roof, it looks good and is nicely finished off. We thought the two men who fitted the roof worked very hard and were always cheerful in spite of the awful weather. Rained first three days, they didn’t moan about it, but just got on with the work. It was a pleasure to have them work on our property.” PS, March 2018




“I thought the two guys did an excellent job. They were hard working and although I supplied them with tea/coffee throughout the day, they didn’t stop for a lunch break. I must also state that not once did I see them on their phones which in this day and age is most unusual. They are a credit to you!” DS, December 2017




“It really is a lovely pleasure to write and thank you for the lovely conservatory you have created for us – it really is something special. Your company, its workforce and its attention to duty was excellent, and at no time were we left in doubt; and everything was accomplished with the utmost professionalism. You also concentrated on the work in hand and everything was worked according to schedule. Thank you for everything you have done for us and we can only offer you the highest of recommendations possible.” AD, February 2018




“I have had a lot of work done these past two years and the men have been really good, even down to doing the hovering on their last visit (patio doors). Well done to all of them.” JB, November 2017




“I would give Horsford Windows the highest recommendation. Their communication was excellent, their advice and quote was excellent, first class workmanship leaving very satisfied customers.” May 2017




“Steve and Dean were so hard working and conscientious. They were cheerful and polite. They kept everything clean and tidy. It was a pleasure to have met them.” February 2018




“We have been asked; Where did you get your windows?!” February 2018




“Two of the nicest young men I have had doing work for me, as well as all the people of your company I have spoken to re this project.” SR, August 2017






From the moment you came to assess the job, through to completion of your contract, we have been mightily impressed with the care of your planning, the way Gary and you visited the site prior to commencement to ensure that it would all fit with the minor modifications required to the house.


The speed, tidiness, hard work and efficiency of Chris, the groundworks contractor and his team, and the manner with which the Horsford construction team completed the erection of our conservatory rapidly, tidily and cheerfully.

Mr & Mrs G, Taverham





Just a line to say how pleased we are with the window that you installed. 

Your installers were first class, very helpful and left the job clean and tidy. We wouldn't hesitate to recommend you.

Mr M, Lowestoft




Dear Sir

Just a few lines to thank you all at Horsford Windows for our new windows. The system itself is excellent, the best I have seen. 


As for the team who installed it I have nothing but praise, they worked very hard and made a smashing job - they were a team, so many thanks to Alec, Gary & Lee, and of course to the rest of you at Horsford Windows.

Mr & Mrs T, Cromer





You've just completed a French door bay installation for us in Sheringham. 

Having worked for over 10 years in the UPVc window manufacturing business I just wanted to let you know that the fabrication, fitting and finishing of your product, and the service that went with it, are all exceptional. 


Thank you, and be assured that should anybody we know be looking for replacement windows or doors, Horsford will be our first and only recommendation.

WT, Sheringham




A complete and professional service from our first phone call to installation. 

Thank you, SO




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Recent Garden Room by Horsford Recent Garden Room by Horsford

A picture tells a thousand words. Take a look at some other recent customer projects.

We'll be happy to drop by and give you some advice about your home improvements. Just phone us at:

Tel: +44 01603 666414+44 01603 666414

FREEPHONE: 0800 0155551

E: sales@horsfordwindows.com




Horsford Window & Conservatory Company Limited

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.


To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction. 

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How to visit us

Horsford Window & Conservatory Company Limited



16 Marriott Close, Off Heigham Street, City Trading Estate, Norwich, Norfolk, NR2 4UX


Telephone: 01603 666414 
FREEPHONE: (0800 0155551)
Facsimile: 01603 762013

E: sales@horsfordwindows.com

Web: www.horsfordwindows.com



41a, Prince of Wales Road, Cromer, Norfolk, NR27 9HS 


Telephone: 01263 514594 

FREEPHONE: (0800 0155551)
Facsimile: 01263 514594

E: cromer@horsfordwindows.com

Web: www.horsfordwindows.com

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Company Information: This site is owned and operated by Horsford Window and Conservatory Company Limited, a company registered in Wales whose registered office is at: 16 Marriott Close, Off Heigham Street, City Trading Estate, Norwich, Norfolk NR2 4UX, United Kingdom. If you have any queries please contact our Customer Services at: headoffice@horsfordwindows.com or telephone: 01603 666414 (freephone: 0800 0155551) Company Registration No. 04578981, VAT No. 595 4050 26 © 2021 Horsford Window and Conservatory Company Limited.